Shipping policy

Shipping & Return Policy

Shipping Policy

Welcome to Gizvo!

We are committed to delivering your orders quickly and safely.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders are not processed on weekends or public holidays.

Delivery Time

  • Estimated delivery time is 7 business days from the date of dispatch.

  • Delivery times may vary depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

  • Once your order has been shipped, tracking information will be provided via email or SMS (if available).


Return Policy

We offer a 5-day return policy for eligible products.

Return Eligibility

To qualify for a return:

  • The return request must be made within 5 days of receiving the product.

  • The item must be unused, unworn, and in its original packaging.

  • The product must be returned with all original accessories, tags, and invoices.

Non-Returnable Items

The following items are not eligible for return:

  • Products damaged due to misuse or improper handling.

  • Items returned without original packaging or accessories.

  • Products marked as non-returnable on the product page.

Return Process

To request a return, please contact our support team with your order details.

Support Email: gizvo.store@gmail.com

Once your return request is approved, further instructions for returning the item will be provided.

Refunds

  • Refunds will be processed after the returned item is received and inspected.

  • Approved refunds will be credited to the original payment method within 5–10 business days.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Gizvo Support
Email: gizvo.store@gmail.com