Shipping policy
Shipping & Return Policy
Shipping Policy
Welcome to Gizvo!
We are committed to delivering your orders quickly and safely.
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders are not processed on weekends or public holidays.
Delivery Time
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Estimated delivery time is 7 business days from the date of dispatch.
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Delivery times may vary depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before payment.
Order Tracking
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Once your order has been shipped, tracking information will be provided via email or SMS (if available).
Return Policy
We offer a 5-day return policy for eligible products.
Return Eligibility
To qualify for a return:
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The return request must be made within 5 days of receiving the product.
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The item must be unused, unworn, and in its original packaging.
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The product must be returned with all original accessories, tags, and invoices.
Non-Returnable Items
The following items are not eligible for return:
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Products damaged due to misuse or improper handling.
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Items returned without original packaging or accessories.
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Products marked as non-returnable on the product page.
Return Process
To request a return, please contact our support team with your order details.
Support Email: gizvo.store@gmail.com
Once your return request is approved, further instructions for returning the item will be provided.
Refunds
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Refunds will be processed after the returned item is received and inspected.
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Approved refunds will be credited to the original payment method within 5–10 business days.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
Gizvo Support
Email: gizvo.store@gmail.com